Terms and conditions

Terms & Conditions

Welcome to CIWEC Hospital. These Terms & Conditions govern your access to and use of our website, digital platforms, appointment services, healthcare interactions, and related communications. By accessing or using our services, you agree to comply with these terms.

Terms Overview

These terms are intended to:

• Define the appropriate use of our healthcare services.
• Explain the responsibilities of patients and visitors.
• Establish guidelines for using our website.
• Promote transparency, safety, and legal compliance.

Responsible Use of Our Website

We encourage all visitors to use our website responsibly and lawfully. The following guidelines help maintain a secure, reliable, and positive experience for everyone.

Permitted Use

• Browse healthcare information and hospital services.
• Request appointments and medical consultations.
• Contact the hospital with inquiries or feedback.
• Access educational healthcare resources.
• Use website features for legitimate and lawful purposes.

Prohibited Activities

• Attempting unauthorized access to hospital systems.
• Uploading malicious software or harmful content.
• Disrupting or interfering with website operations.
• Providing false, misleading, or fraudulent information.
• Violating applicable laws or regulations while using our services.

Website Integrity

Following these guidelines helps us maintain a secure, reliable, and accessible digital environment for patients, visitors, and healthcare professionals.

Limitations & Disclaimers

CIWEC Hospital makes every reasonable effort to provide accurate information, quality healthcare services, and reliable website functionality. However, users acknowledge that certain interruptions, technical issues, or unforeseen circumstances may occasionally occur.

• Healthcare services are provided in good faith.
• We continually improve our website and services.
• Temporary service interruptions may occur.
• Medical outcomes and individual circumstances may vary.

Medical Information Disclaimer

The information available on this website is provided for general educational and informational purposes only. It should not be considered a substitute for professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional regarding any medical condition or healthcare decision.

Appointments & Healthcare Services

Appointment requests submitted through our website are subject to confirmation by the hospital. While we strive to honor scheduled appointments, changes may occur due to medical emergencies, physician availability, or operational requirements.

• Appointment requests are subject to confirmation.
• Emergency cases may affect scheduling.
• Patients should provide accurate personal information.
• Hospital policies may apply to cancellations or rescheduling.

Intellectual Property

Unless otherwise stated, all website content including text, graphics, images, logos, documents, and other materials are the property of CIWEC Hospital or its licensors and are protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, modification, or commercial use of website content is prohibited without prior written permission.

Privacy

Your use of our website is also governed by our Privacy Policy. We encourage you to review the Privacy Policy to understand how personal information is collected, used, stored, and protected.

Changes to These Terms

CIWEC Hospital reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website following any updates constitutes acceptance of the revised terms.

Last Updated: August 2026