Privacy Policy

Privacy Policy

At CIWEC Hospital, we are committed to protecting your personal and medical information. We recognize that your privacy is important and strive to ensure that all information collected is handled responsibly, securely, and in accordance with applicable laws and healthcare standards.

Our Privacy Commitment

We are committed to:

• Maintaining patient confidentiality at all times.
• Protecting information through secure systems and processes.
• Allowing access only to authorized personnel.
• Being transparent about how your information is collected and used.

Information We Collect

We may collect the following information to provide healthcare services:

Personal Information

• Full Name
• Email Address
• Phone Number
• Home Address
• Nationality

Medical Information

• Medical History
• Vaccination Records
• Laboratory Results
• Diagnostic Reports
• Treatment Information

Website Information

• IP Address
• Browser Information
• Device Information
• Website Usage Data
• Cookie Preferences

How We Collect Information

Information may be collected through:

• Patient registration
• Appointment booking forms
• Medical consultations
• Diagnostic and laboratory services
• Website contact forms
• Email and telephone communications

How We Use Your Information

Your information may be used to:

• Provide medical care and treatment.
• Schedule and manage appointments.
• Maintain accurate medical records.
• Communicate important healthcare information.
• Comply with legal and regulatory obligations.
• Improve our healthcare services.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal and medical information against unauthorized access, disclosure, alteration, or loss.

Your Rights

You may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Withdraw consent where legally applicable.
• Ask questions regarding our privacy practices.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way your information is handled, please contact us.